Shipping policy
We ship to New Zealand, Australia, and most countries worldwide.
Order Processing All orders are processed within 1–3 business days after payment is confirmed. You'll receive a confirmation email once your order is on its way.
Delivery Times
- 🇳🇿 New Zealand: 7–15 business days
- 🇦🇺 Australia: 7–20 business days
- 🌍 International: 15–45 business days
Please note that delivery times are estimates and may vary depending on your location and customs processing.
Shipping Costs
- New Zealand: NZD $10.00 flat rate (free over NZD $110)
- Australia: NZD $13.00 flat rate
- International: Free
Tracking Once shipped, you'll receive a tracking number via email. You can use this to track your order through the carrier's website.
Customs & Duties International orders may be subject to customs duties and import taxes upon arrival in your country. These charges are the responsibility of the customer and are not included in our prices.
Delays Occasionally, factors such as customs clearance, public holidays, or high demand may cause delays. We'll keep you updated if this affects your order.